1. Introduction
LOVERY Corp. ("we," "our," or "us") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lovery-corp.com or use our services.
By using our website and services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
2. Information We Collect
We may collect the following types of personal information that you voluntarily provide to us:
- Full name, email address, and phone number
- Mailing address and billing address
- Event details, preferences, and special requirements
- Billing and payment information (processed securely through third-party payment processors)
- Communications, messages, and correspondence you send to us
- Photos or media shared for event planning purposes
We also automatically collect certain technical data when you visit our website, including:
- IP address and geographic location (country/region level)
- Browser type, version, and operating system
- Device type (desktop, mobile, tablet)
- Pages visited, time spent on pages, and navigation paths
- Referring website URL and search terms used
- Cookies and similar tracking technologies (see our Cookie Policy)
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our event planning services
- To process and manage your event planning requests and bookings
- To communicate with you regarding inquiries, updates, and event progress
- To send marketing and promotional materials (only with your explicit consent)
- To improve and personalize your experience on our website
- To analyze website usage and optimize our services
- To detect, prevent, and address technical issues or fraud
- To comply with legal obligations and enforce our terms
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific context:
- Contract performance: Processing necessary to fulfill our service agreement with you
- Legitimate interests: Processing necessary for our legitimate business interests, such as improving our services
- Consent: Where you have given explicit consent for specific processing activities (e.g., marketing emails)
- Legal obligation: Processing necessary to comply with applicable laws
5. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your data in the following circumstances:
- Service providers: Trusted third-party vendors (venues, caterers, photographers, florists) solely for the purpose of fulfilling your event planning requests
- Payment processors: Secure third-party payment services to process transactions
- Analytics providers: Services like Google Analytics to help us understand website usage (anonymized data)
- Legal requirements: When required by law, court order, or governmental authority
- Protection of rights: To protect our legal rights, safety, or property
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Specifically:
- Active client records: Duration of services plus 5 years
- Inquiry and contact form data: Up to 2 years
- Marketing consent records: Until consent is withdrawn
- Financial and billing records: 7 years (as required by tax regulations)
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right to access: Request a copy of the personal data we hold about you
- Right to correction: Request that we correct inaccurate or incomplete data
- Right to deletion: Request that we delete your personal data ("right to be forgotten")
- Right to restrict processing: Request that we limit how we use your data
- Right to data portability: Receive your data in a structured, commonly used format
- Right to object: Object to our processing of your personal data
- Right to withdraw consent: Withdraw any previously given consent at any time
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
8. Security Measures
We implement appropriate technical and organizational security measures to protect your personal information, including:
- SSL/TLS encryption for all data transmitted via our website
- Encrypted storage of sensitive personal data
- Regular security assessments and vulnerability testing
- Access controls limiting data access to authorized personnel only
- Employee training on data protection best practices
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.
10. International Data Transfers
Your information may be transferred to and maintained on servers located outside your state, province, or country. If you are located outside the United States, please be aware that your data will be processed in the United States, where data protection laws may differ from those in your jurisdiction.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this page periodically for any changes.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
LOVERY Corp.
350 Fifth Avenue, Suite 4800
New York, NY 10118
Email: [email protected]
Phone: +1 (212) 555-0199